Accessing the Communication Support Page to Request a 2012 Medicare Electronic Prescribing Incentive Program Payment Adjustment Significant Hardship Exemptions

The Centers for Medicare & Medicaid Services (CMS) would like to advise eligible professionals who continue to experience a problem with accessing the Communication Support Page at https://www.qualitynet.org/portal/server.pt/community/communications_support_system/234 on the internet, when trying to submit a 2012 Medicare Electronic Prescribing (eRx) Incentive Program Payment Adjustment Significant Hardship Exemption Request to please follow the steps listed below.

· In the internet browser, select Tools/Internet Options/Advanced.

· Scroll down toward the bottom and locate the “Use TLS 1.0” choice.

· Place a checkmark in the “Use TLS 1.0.”

· Click the ”OK” box.

· Attempt to access the site again.

If you still experience trouble accessing the site, the QualityNet help desk is available to answer inquiries regarding the Physician Quality Reporting System (Physician Quality Reporting, previously known as Physician Quality Reporting Initiative or PQRI) and Electronic Prescribing (eRx) Incentive Program.

QualityNet Help Desk – 7:00 AM – 7:00 PM CST

• General CMS Physician Quality Reporting System and eRx Incentive Program information
• Portal password issues
• Feedback report availability and access
• PQRI-IACS registration questions
• PQRI-IACS login issues

Phone: 1-866-288-8912

TTY: 1-877-715-6222

Email: Qnetsupport@sdps.org