Improved Quality At Kaiser Permanente Through Doctor/Patient E-Mail

It should come as now surprise that as we give additional means of communication between health care providers and patients, quality would improve. Many EHRs have access to secure email via a Patient Portal. In fairness to the practices, however, reimbursement models will have to evolve to cover the time spent on emails and diverted from other activities. In the end however, all benefit. SV


Here is information on online CPT Codes:

CPT 99444 On-Line Medical Evaluation by a Physician

Online evaluation and management service provided by a physician to an established patient, guardian, or health care provider not originating from a related E/M service within the previous 7 days, using the Internet or similar electronic communications network.

CPT 98969 On-Line Medical Evaluation by a Non-Physician

Online assessment and management service provided by a qualified non-physician health care professional to an established patient, guardian, or health care provider not originating from a related E/M service within the previous 7 days, using the Internet or similar electronic communications network.

Health Affairs

AMA Guidelines