RelayHealth H1N1 Swine Flu Tool Kit interview and presentation

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I recently had the pleasure of interviewing RelayHealth's Steve Silverstein, M.D., Vice President and Chief Clinical Architect, and Jim Bodenbender, Business Unit President.


A four physician team was pulled together to create the Webvisit and review the patient education material. The team whose backgrounds include: Infectious Disease, Public Health, Emergency Room Medicine and Internal Medicine monitor the CDC and the World Organization on a regular basis. Physician clients were notified by email and "snail mail" of the new Webvisit and patient education materials.

The webvisit gives the physicians the option of triaging the patients at home and prescribe medications and provide educational material as clinically indicated. This of course fits into the new Medical Home model of providing care outside the office if necessary. A growing number of health plans acknowledge the value of webvisits and can be billed directly.

In addition, RelayHealth capabilities include the ability to distribute laboratory and radiology results, transcriptions, discharge summaries and other report types to ambulatory physicians. These results and documentation can be sent electronically into the physician's EHR or can be accessed via an online results manager application. All results are actionable for colleague communication and patient access.

RelayHealth has an expanding relationship with LabCorp in the transmission of results to a number of Northern California healthcare systems. The clinical results are electronically sent to ambulatory physicians’ EHR or available in an online results management application.

RelayHealth has the ability to send clinical data generated from webVisits or electronic prescriptions to an ambulatory physician’s EHR electronically that support the CCD (Continuity of Care Document) standard.


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